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How it began
Citrus-Lime was established by Neil McQuillan in 1999. Although the business started life as a pure tech company, in 2014 he noticed a gap in the market for a complete Point of Sale solution in the independent retailer sector.
As a passionate outdoor enthusiast, Neil set about combining his love of the great outdoors with a talent for all things programming. Over the next two years he invested huge amounts of time, resources and energy in to researching the market to develop software that addresses the everyday issues faced by independent retailers in the cycle, outdoor, equestrian and running space.
How it’s going
Today, Citrus-Lime is one of the UK’s leading suppliers of Cloud based Point of Sale systems. In 2022, Cloud POS launched in America and has quickly been adopted by US cycle retailers.
In addition to the UK and America, Citrus-Lime supplies Cloud POS to retailers throughout Europe and across Australia.
Our mission
We feel the experience of shopping at your local independent is something to protect and build upon. As such, helping independent retailers create sustainable businesses is our mission.
We provide the tools and the ‘know how’ that enables independents to take on the big boys of retail. The success and profitability of our customers is our focus and a measure of our success.
Neil McQuillan, CEO
I’m passionate about small business, have a love of creating software and I’m addicted to the outdoors, particularly the English Lake District. I’ve decided to devote my career to helping independent outdoor and cycle retailers.
We can see with the rise of Click & Collect and ecommerce that retailers need systems which allow them to compete with the larger retailers; we can build and develop systems which allow our customers to beat the larger guys.
More importantly, we’ve years of experience and over thirty-five staff who can show independents how to make their businesses profitable so they can pay their staff properly, invest in the business and be financially rewarded for the wonderful passion (the outdoors) which they’ve also devoted their careers to. We can help with the financial side of range planning, clearance and ensuring the business operates at a profit. We have the people and technology to help with this.
I’d like to make some money along the way so we can pay our hard-working staff well and the sector retains people with the key commercial skills the sector needs.