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60 years in the bike industry: 6 takeaways from Jay Townley
From sales reps to service departments, Jay Townley shares what’s changed in cycling retail, and what independent bike shops need to fix.
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5–7 minutes
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A guide to Black Friday and Cyber Monday for independent retailers
Black Friday doesn’t have to mean deep discounts. Here’s how independent retailers can win peak…
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Improved Calendar, smarter Board, more control: what’s new in Workshop
See what’s changing in Cloud POS Workshop in August 2026: improved Calendar views, smarter job…
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From supplier catalog to shop floor to website: what a connected bike shop looks like
See what changes when your bike shop system connects directly to your suppliers. Live stock,…
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From stabbing in the dark to understanding
A distributor never sees the market directly, only what its retail network is able to…
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Is your tack shop ready for what comes after show season?
September is the busiest transition point in the equestrian retail year. Here’s how to use…
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6 ways integrated chip and pin changes how your shop runs
See how integrated chip and pin connects your card machine to Cloud POS, cutting keying…
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Great service, lost sale: what’s actually happening in bike retail?
Your bike shop delivers great service but still loses sales to Amazon and DTC brands.…
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Why the customer journey starts long before anyone walks through your bike shop door
Most bike shop customers are searching online before they visit. Here’s how to make sure…
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How independent equestrian retailers can stop losing sales online
Most equestrian purchases start online. Here’s how independent tack shops can make sure their website…
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The best POS for bike shops
Running an independent bike shop comes with operational complexity most POS systems aren’t built for.…
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Garbage in, garbage out: why your bike shop’s numbers are only as good as the habits behind them
Your bike shop POS is only as useful as the data going into it. Here’s…
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Full service center, empty margin: where revenue goes when the system can’t keep up
Your service center is booked out. So why aren’t the numbers adding up? Here’s where…