Linked through your website, Book My Bike In is an online feature that promotes your Workshop. It allows customers to book their bike in for a service or repair any time, day or night.
It helps you manage admin around your service and repair bookings and reduces the amount of time staff are out of the workshop dealing with customers.
“It’s smooth as silk!We simply do not do any bookings over the phone anymore. Staff are briefed to send everyone to the website to book.”
Tim Graham | Team Cycles
More bookings, less stress
With Book My Bike In, your workshop is open 24/7. You don’t miss a booking or lose business, all without the hassle.
✅ Get more bookings, even when you’re closed
✅ Spend less time on the phone and more time with customers
✅ Make it easy for customers to book at their convenience
Thousands of retailers are already using Book My Bike In to streamline their workshop operations. With over 40,000 bikes booked so far, it’s helping businesses like yours save time, reduce admin, and increase their revenue. Plus Book My Bike In is completely free to Citrus-Lime workshop users!
Modernise your workshop offer
Generally, customers who need a bike service have to ring a store or call in to arrange to bring their bike in. This can be inconvenient, especially if they’re at work. Staff accepting those bookings have to ‘down tools’ to book the jobs in and take the details.
Book My Bike In removes unnecessary steps from the process and cuts the admin of booking a bike in for a service or repair.
Five easy steps to booking
Customers simply enter their postcode or town and the platform identifies the nearest workshop. Once selected, the customer chooses the service required from the list displayed.
Next, they opt for a date to drop their bike off. Entering contact details and any notes the bike shop should be aware of completes the process. It’s as simple as that!
