Category: Retail Advice
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Making the switch to Citrus-Lime: Your step-by-step guide
Here’s how switching POS systems works at Citrus-Lime: a named Onboarding Manager, recorded training, data migration, and a sign-off checklist before you go live.
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What changes when your POS is built for bike shops
If you’ve only used a generic POS, the workarounds may be all you know. Here’s what changes for suppliers, special orders, the service center and your website.
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7 questions to ask before choosing a POS system for your bike shop
Thinking about a new POS for your bike shop? These 7 questions will help you get past the sales pitch and find out what a system really does.
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How Click & Collect brings more customers through your door
How buy online, pick up in store brings customers into independent shops, what each collection adds to the sale, and why accurate stock makes it work.
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The cost of not showing your bike shop’s stock online
Selling online and showing your stock online are two different things. Here’s what bike shops lose when riders can’t see what’s on the shelves before they visit.
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Who helps your bike shop go the extra mile?
Every independent bike shop relies on suppliers, staff and systems. Here’s what those partnerships look like when they’re working, and how to judge your own.
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Online or in store? Why equestrian retailers need both
Equestrian customers increasingly research online and buy in store, so your shop and website need to work as one. Here’s how to connect both sides of your business.
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How bike dealers can turn a profit beyond the product
Holly Morton shares her advice for independent bike dealers: buy with data you can trust, and make it easy for customers to find you online.
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The era of ‘rep as advisor’ is over: here’s what’s changing in bike shop buying decisions
Sales reps used to talk bike shops out of bad buys. Now that job falls to your own sales data. Here’s what’s changed, and what to check before your next order.
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60 years in the bike industry: 6 takeaways from Jay Townley
From sales reps to service departments, Jay Townley shares what’s changed in cycling retail, and what independent bike shops need to fix.