Boost your online sales with Cloud POS Click & Collect. Customers can instantly see if a product they’re searching for is in stock as soon as they start browsing your website.
Cloud POS Click & Collect links directly with your live stock positions. So, when something gets sold – whether it’s online or in-store – it updates your overall stock levels in real-time. No more overselling or disappointing customers by offering items you don’t have.
Some retailers use click and collect as an ‘add-on’ to their delivery service, giving customers the option of collecting goods at the point of payment. The problem with this is that customers can go all the way through the online buying process only to find the item isn’t actually in stock when they get to the checkout.
Cloud POS Click & Collect turns the process on its head by offering it as an option as soon as shoppers start browsing your site. If customers can see an item is available at the beginning of their search, they’re more likely to buy it.
More than one store? No problem
If you have more than one store, Cloud POS Click & Collect will show which location has the product available to buy. If it isn’t available, it shows when it will be.
Customers just enter their postcode and select their preferred store for pickup. It’s a hassle-free process, providing the simplicity customers love because they know where to go and when they can collect their items.
Click & Collect is a big part of our revenue. Huge. If you turn the website off, the shop revenue would go down massively.
Tom Bowden | Working Class Heroes
The vital link
Click & Collect is the vital link between your Ecommerce website and physical shop. By drawing local customers who are browsing online into the shop, Click & Collect empowers retailers to serve their local community better, creating more opportunities to build relationships, and to add extra items to the sale.
Customers spend more
As customers collect their order it’s the perfect opportunity to add extra items to the sale. A whopping 85% of Click & Collect customers do this, increasing the total they spend each time. Those extra items added during pick up lead to a meaningful increase in Average Order Value.
Engage your customers
Click & Collect generates more face-to-face interaction with your customers as they pop in to collect. It’s another opportunity for retailers to build a stronger presence with their local (and sometimes not-so-local) customer base, keeping your shop in the mind of your local customer, encouraging repeat visits and inspiring loyalty.
Multisite ready
Part of the End-to-End Cloud Retail Solution, Click & Collect handles multiple locations with ease. Thanks to the powerful stock control at the core of the platform, real-time accurate stock availability across multiple locations is clearly shown on your Ecommerce site. A customer can browse your website, discover which locations have their chosen item in stock and choose where to collect.
