Christmas Support
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We operate a skeleton staff over Christmas but support is here for you.
As we approach Christmas and New Year, we want you to know that we’ve got your back.
Our Infrastructure Engineers monitor all services around the clock. We’ll identify and remedy any interruptions to service immediately.
You can always get the very latest details on any issues and fixes from the Service Status Page.
We operate a skeleton staff during Christmas and New Year, but the Support Team will be here for you.
For normal queries you’ve got the How-To Knowledge Base 24/7.
Live Chat and Phone Support will be open on the following days:
| Date | Support Hours |
| Saturday 24th December (Christmas Eve) | 09:00 to 15:00 |
| Sunday 25th December (Christmas Day) | Closed |
| Monday 26th December (Boxing Day) | Closed |
| Tuesday 27th December (Bank Holiday) | Closed |
| Wednesday 28th December | 09:00 to 17:00 |
| Thursday 29th December | 09:00 to 17:00 |
| Friday 30th December | 09:00 to 17:00 |
| Saturday 31st December (New Year’s Eve) | 09:00 to 16:30 |
| Sunday 1st January (New Year’s Day) | Closed |
| Monday 2nd January (Bank Holiday) | Closed |
From Tuesday 3rd January we’re back to regular programming.
09:00 to 17:00 Monday to Friday, and 09:00 to 16:30 on Saturdays.
Let’s Talk
Call anytime Monday to Friday between 09:00 and 17:00 to speak to one of our friendly retail experts.
or send us an email at hello@citruslime.com
