Real-time stock positions across multiple channels
Modern customers browse online and find where to buy what they want. Your customers are both online and in-store, so to provide top customer service you need an Ecommerce site that is an extension of your store, brand and philosophy.
Citrus-Lime Ecommerce creates an effective window into your store because it’s fully integrated with Cloud POS. It gives your customers a feel for your business and, most importantly, a clear visibility of what’s available for them to buy right now through accurate stock availability. This builds trust in your business, increases sales and boosts in-store footfall.
Better Customer Service
Independent retailers are renowned for their premium customer service. Citrus-Lime Ecommerce empowers retailers to provide the options that are important to their customers. Firstly, being able to find what’s available to buy right now, so they know what they can pick up in store. Integrated finance and multiple payment options give your customers choice they value.
Customers generally want their items as soon as possible, so offering multiple delivery options is a smart decision. The Courier Integration Module is fully-integrated, presenting clear delivery info to your customers. It gives you total control of the options you offer and saves a massive amount of time. Processing an order all the way through to being ready for courier pick-up only takes about 45 seconds. We timed it.
Market-Leading Click & Collect
The ultimate in convenience for your customers is Click & Collect. With Citrus-Lime’s Cloud POS and Ecommerce, your local stock is always represented accurately online. Our market-leading Click & Collect solution delivers confidence to your customers so that they know that a visit to the shop is guaranteed to be a success.
With that, Click & Collect ensures that your shop continues to be a hub for your local (and sometimes not-so-local) customer, boosting store footfall, increasing sales and creating an opportunity to build on those relationships.
Engage your customers
Citrus-Lime’s Customer Rewards works both in-store and online, empowering Retailers to deliver a meaningful system of incentives for their customers to come back and purchase time and time again. Customer Rewards increases the overall level of profit per order by protecting the current retail value of branded items (an approach favoured by the Brands) and, instead, offering the promise of savings on all future purchases.
Citrus-Lime’s signature promotion feature, Star Buys, enables you to profitably clear down aging stock creatively by pairing older items with the fast-selling, current season stock that’s in demand. Star Buys ensures that you don’t undermine the value of your best performers but, instead, you are incentivising a high-margin purchase.
Get items online fast
Our unique managed web listings service (AutoSIM) shortens the time it takes to get items active online. Items are typically live within minutes of first booking stock onto Cloud POS. This reduces the over-hang of stock that ends up marked for clearance at season end and dramatically increases the chances of achieving better margin on every transaction.
Cloud POS Ecommerce Key Features
- Fully-Integrated to Cloud POS
- Instant Stock Updates
- Unlimited Products
- Unlimited Users
- Mobile-First
- Optimised for Google
- Customisable Navigation
- Banner Management
- Custom Product Builder
- Buyers’ Guides
- Colour Picker
- Buyers’ Guides
- Size Filtering
- Supplier Item Import
- Unique Managed Web Listing Service
- SSL Everywhere Certificate
- Postcode Lookup
- XML Scheduled Site Map
- Find and Filter Navigation
- Bulk Update Wizards
- Advanced Filter SEO (Search Engine Optimisation)
- Automatic Landing Pages
- Google Tag Manager
- Customer Rewards
- Star Buys – Website and Google Shopping Promo
- Google Shopping Feed
- Mailchimp Integration
- Blog Based Content Management System
- eBay Module
- Amazon Module
- Marketplace Tools
- Dynamic Multi-Currency Display
- Gift Voucher System
- Coupon / Discount Code Functionality
- Integrated Finance Options
- Apple Pay
- Secure Credit Card Processing Gateway
- PayPal Payment Gateway
- Quick & Easy Checkout
- Basket Abandonment Technology
- Follow Up Review Emails
- Automatic Order Download
- Courier Integration Module
- DPD Pickup Integration
- Pick, Pack and Wrap Software
- Click & Collect (including multisite) with Dynamic Pick Up Times
- Insightful Management Reports
- Google Analytics Integration
- Cloud Reports Integration
- Customer Reviews
- Shopper Approved Integration
- Full Ecommerce Overhaul every 36 Months
- Always up-to-date (Fortnightly Software Updates)
- Full Training & Customer Support