Customer Support

The Citrus-Lime Support Team

If you need any assistance using Cloud POS, our experienced and friendly Support Team are here to help you.

Knowledgebase

Your first port of call, the Knowledgebase contains hundreds of How-To articles written by our experts, to help you navigate your way around the Cloud POS platform.

Explore the Knowledgebase

Live Chat

Our Live Chat service is by far the quickest way to get in touch with the Support Team.

To begin a chat with a member of the team, either click on the widget in the bottom-right corner of your Cloud POS screen or click on the Live Chat link in your Help menu.

Citrus-Lime Support Portal

You can login to our self-service Support Portal and raise your own case with the Support Team.

If you would like to be set up as a user, just mention it next time you are chatting with a member of the team.

Use the Support Portal

Phone Support

We know that sometimes it’s easiest to chat things through with someone. To speak to a member of the Support Team about your query, give us a call on the numbers below: