Tag: Better Connected
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The era of ‘rep as advisor’ is over: here’s what’s changing in bike shop buying decisions
Sales reps used to talk bike shops out of bad buys. Now that job falls…
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60 years in the bike industry: 6 takeaways from Jay Townley
From sales reps to service departments, Jay Townley shares what’s changed in cycling retail, and…
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From supplier catalog to shop floor to website: what a connected bike shop looks like
See what changes when your bike shop system connects directly to your suppliers. Live stock,…
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Great service, lost sale: what’s actually happening in bike retail?
Your bike shop delivers great service but still loses sales to Amazon and DTC brands.…
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Why the customer journey starts long before anyone walks through your bike shop door
Most bike shop customers are searching online before they visit. Here’s how to make sure…